[Support request] Font not displaying on tablet or mobile

[Mark]

Hi GP,

I have a staging site that has an odd behaviour of displaying the correct font (Omnes) on desktop but not on tablet or mobile.

The font does display in the customiser but not on mobile?

Thanks in advance

https://staging-prempave-staging.kinsta.cloud/

[Fernando]

Hi Mark,

Can you point us to a specific text that should be using that font?

[Mark]

Apologies Fernando

All body text should be omnes and headers are Poppins which are correct.

Mark

[Fernando]

Hi Mark,

It’s not being enqueued. Can you try temporarily disabling your caching and optimization plugins, and check?

If that doesn’t work, try hosting it locally: https://docs.generatepress.com/article/adding-local-fonts/

Make sure when you add it in the Font Manager, Google Font is disabled.

[Leon]

I have the same issue with mobile fonts on staging server not displaying and I am using local fonts, has there been any update on this thread please?

[David]

Hi there,

unless either:

a. your @font-face CSS is being loaded in a @media query specific to desktop
b. you have mobile specific page caching that needs clearing

Then generally the issue is your fonts are not loading on the site at all, you just see them on your desktop as they are available on your desktop device.

If can you raise a new topic and share a link to your site where we can see the issue, then i can take a look.

[Author]

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