Font is different on real site from customizer and preview

Hi Jake,

Looks comic sans to me: https://s29.postimg.org/jsw99a83r/2017-05-31_2327.png

Try clearing your browser cache.

Let me know.

I'm seeing Comic Sans as well.

It could be that Comic Sans isn't installed on your phone (likely).

I pulled it up on a tablet and it was comic sans. But when I cleared my cache and again tried my phone AND tried my girlfriends phone, both display a non-comic sans font. I can easily compare it as my logo is comic sans. Perhaps you could look on a phone to confirm what I am seeing? How would I fix this? I don't even see a way to accidentally have different fonts on different screens?!

What kind of phones?

For example, iPhones don't have Comic Sans installed, so it won't display it: https://stackoverflow.com/questions/7908973/comic-sans-missing-from-ios-build

Thank you. sorry for delayed response. So, can I set up a backup font without CSS (this is my first website and I could only figure out how to set one font under customize/typography)? How? Do you happen to know which fonts are truly universal across os and device?

The backup font for Comic Sans is simply "sans-serif", which will choose the sans-serif font install on the device.

You would have to use CSS to set a different backup:

body {
    font-family: Comic Sans, Arial, Tahoma, sans-serif;
}

Thank you! Your reputation for customer service is s big reason I selected your theme and is seemingly well deserved.

Could you clarify though, can I just copy and paste that code (with whatever font families in whatever order i want) into the css stylesheet? Is it that simple or am I missing something? Again, forgive me, this is my first website and I'm trying to utilize other resources that aren't you but I can't find a clear answer meant for total noobs.

No problem! You can add the CSS using these instructions: https://docs.generatepress.com/article/adding-css/