Archived topic

Finding my open ticket request

3 replies · Started by James on January 16, 2018

Viewing posts 1–4 of 4

January 16, 2018 at 10:32 am #472479

Good afternoon this is a very basic question.

When I open a support request with you and I log back in the next day what is the simplest way to find my tickets vs. the list of tickets that appear on the main page?

I looked under my account profile page and for links that might take me to my requests but couldn't find anything like that.

I presume I just need to search for the title of my support request or is there a more direct way.

Thank you.

James

January 16, 2018 at 12:10 pm #472570

Hi there,

You can click the link under your gravatar: https://generatepress.com/forums/users/67tml/

We need to make this easier for everyrone :)

January 16, 2018 at 9:35 pm #472917

I got it thanks Leo ... Again! Really appreciate it.

James

January 17, 2018 at 5:48 am #473127

No problem at all :)

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