Filter widgets not showing

[Lars]

In the past it worked and I cannot find out why not anymore.
In my shop page https://www.evcreate.nl/shop/ I use the left sidebar with some widgets.
Unfortunately the following widgets do not show:
– Active product filters
– Filter products by price
Not even a trace in de HTML / CSS, when I inspect.
I have checked and tested the following:
– That page is set as the “shop page” in WooCommerce > Settings > Products
– Disabled all other plugins but Woocommerce and GP
Any thoughts on what I can do?

[Leo]

Hi there,

Do you still see those widgets in the left sidebar widget area?

Let me know 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Lars]

Yes, in the admin area (as well as via customize) they are there.
The others do show, but these two don’t.

PS. Some are duplicated, one for English, one for Dutch

[Leo]

Hmm that’s pretty strange.

Can you clear your caching plugin and disable all plugins except GP Premium and WooCommerce for us to take a look?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Lars]

Did that only briefly on my live site.
I have created a staging site on https://staging.evcreate.nl/shop/
One more plugin is active (Hide my site) to make sure it is not indexed)
Please enter generatepress to view the frontend
So now only active plugins are:
– Hide my site
– GP Premium
– Woocommerce
In absence of WPML the widgets intended for a certain language are now all shown (but still not the filter ones).

[Lars]

I stripped my staging down even further:
– Removed all elements
– Deleted all out of stock products
– Deleted all discount products
– Kept only English products
– Deleted all custom CSS
– Tried reverting back to GP Premium 1.10.0

Still the filter does not appear….

When you make a change, it shows briefly where it should appear

View post on imgur.com

[Leo]

That is super strange. Can’t think of anything that would cause this.

What if you insert that in a footer widget?

If that still doesn’t work, can you activate a twenty series WP theme and see if the widget works correctly there?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Lars]

Did not help either. Last thing I could think of was that it had to be a Woocommerce issue. Downgraded to 4.3, no difference.
Upgraded to 4.5 release candidate 1: bingo!

Will await release of 4.5 on my live site.

Had nothing to do with GP.
Thanks for thinking along!

[Leo]

Glad I could help 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

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