[Support request] Featured images not loading on Safari

Home Forums Support [Support request] Featured images not loading on Safari

Home Forums Support Featured images not loading on Safari

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #2204456
    Abel

    Dear Team,

    Featured images are not loading in Safari or Chrome browsers, Firefox works fine. The first 9 featured images load, post images after that are not loading.

    Can you help?

    Thank you,

    Abel
    https://abelalejandre.com/events/

    #2204480
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know 🙂

    #2204572
    Abel

    I did just that and the issue persisted. I just tried it again and it did not make a difference. Actually, the problem is now the same on all the browsers.

    #2204647
    David
    Staff
    Customer Support

    Hi there,

    how are the ‘featured images’ being added to your posts ? as most of the single posts have their image in the post content. Let me know

    #2205058
    Abel

    The problem is now resolved. When I disabled all the plugins except for GP Premium it restored the featured images. As for the rest of the images not showing up, I apparently did not set a featured image for the older posts. I have another website I manage with the exact same setup and was able to restore the featured images by disabling all the plugins except for GP Premium.

    Thank you for the help!

    #2205061
    Abel

    By the way, I suspect that was Jetpack plugin was the culprit.

    #2205347
    David
    Staff
    Customer Support

    Glad to hear you found the solution!

Viewing 7 posts - 1 through 7 (of 7 total)
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