[Support request] Featured images doesn't show on main page with posts after update

Home Forums Support Featured images doesn't show on main page with posts after update

Viewing 15 posts - 1 through 15 (of 17 total)
  • Author
    Posts
  • #379055
    Magdalena

    Hi

    I have problem with featured images. After update generate press to newest version they don’t work with WordPress 4.8.1 and doesn’t show on may main blog page.

    Please advise.
    Thank you

    GeneratePress 1.4
    GP Premium 1.4.3
    #379057
    Leo
    Staff
    Customer Support

    Hi there,

    We haven’t had this issue reported.

    Can you link me to the page? Thanks!

    #379344
    Magdalena

    Hi Leo
    it’s http://www.insidemylittlekitchen.pl
    under each post title there should be an image, like it was before update.
    In generatepress customization panel, under i think Blog featured images is set to visible.
    First I’ve updated wordpress to new version and then generatepress plugin.

    Thanks for help
    Magda

    #379537
    Leo
    Staff
    Customer Support

    The link isn’t working for me. Can you double check?

    Thanks!

    #379665
    Magdalena

    insidemylittlekitchen.pl it should work.
    Pinging insidemylittlekitchen.pl [188.116.16.141] with 32 bytes of data:
    Reply from 188.116.16.141: bytes=32 time=16ms TTL=57
    Reply from 188.116.16.141: bytes=32 time=21ms TTL=57
    Reply from 188.116.16.141: bytes=32 time=17ms TTL=57
    Reply from 188.116.16.141: bytes=32 time=23ms TTL=57

    Ping statistics for 188.116.16.141:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 23ms, Average = 19ms

    Do you have any massage or any code of http responce?

    Best
    Magda

    #379700
    Leo
    Staff
    Customer Support
    #379779
    Magdalena

    yes, W3 Total Cache, I also use WP Smush. It worked with them before wordpress and plugins update.
    When I disable W3 Total Cache and WP Smush still missing featured images.
    Best

    #379812
    Tom
    Lead Developer
    Lead Developer

    In Customize > Blog > Featured Images – are the images enabled? None of the HTML which holds the images is present on your page, which leads me to believe they’re turned off completely.

    #379969
    Magdalena

    hi
    yes , I’ve wrote about it in 3th post.

    Best
    Magda

    #380014
    Tom
    Lead Developer
    Lead Developer

    Any chance you can send me temporary admin login details so I can take a look?: https://generatepress.com/contact/

    #380163
    Magdalena

    sure will do, but later today when i’ll back home.
    please give me you mail it’s mandatory to create new user and I can’t find it on your site

    #380525
    Magdalena

    ok, registration details sent on mail.

    #380784
    Tom
    Lead Developer
    Lead Developer

    Ah, you’re using the Page Header meta box with the Add to excerpt option.

    This looks like a bug introduced in 1.4. That should still work, however I suggest from now on you simply use the Featured Image meta box instead of Page Header.

    I’ll find a fix for this and will update you.

    #380825
    Magdalena

    hi
    i’ve tested it on one post and it’s working. But changing this in all post will take some time, is it possible to change it more automatically or will have to wait for your update?

    on Saturday afternoon I would like to delete your temp account as i’m living on holidays.

    Thanks for help.
    Magda

    #381041
    Tom
    Lead Developer
    Lead Developer

    You would have to wait for the update unfortunately.

    I do suggest moving things over to the featured image as you can, as the Page Header is moving away from being an image-only header.

    You can delete the temp account 🙂

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