[Support request] Featured images doesn't show on main page with posts after update

[Magdalena]

Hi

I have problem with featured images. After update generate press to newest version they don’t work with WordPress 4.8.1 and doesn’t show on may main blog page.

Please advise.
Thank you

[Leo]

Hi there,

We haven’t had this issue reported.

Can you link me to the page? Thanks!

[Magdalena]

Hi Leo
it’s http://www.insidemylittlekitchen.pl
under each post title there should be an image, like it was before update.
In generatepress customization panel, under i think Blog featured images is set to visible.
First I’ve updated wordpress to new version and then generatepress plugin.

Thanks for help
Magda

[Leo]

The link isn’t working for me. Can you double check?

Thanks!

[Magdalena]

insidemylittlekitchen.pl it should work.
Pinging insidemylittlekitchen.pl [188.116.16.141] with 32 bytes of data:
Reply from 188.116.16.141: bytes=32 time=16ms TTL=57
Reply from 188.116.16.141: bytes=32 time=21ms TTL=57
Reply from 188.116.16.141: bytes=32 time=17ms TTL=57
Reply from 188.116.16.141: bytes=32 time=23ms TTL=57

Ping statistics for 188.116.16.141:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 23ms, Average = 19ms

Do you have any massage or any code of http responce?

Best
Magda

[Leo]

Any caching plugin?

[Magdalena]

yes, W3 Total Cache, I also use WP Smush. It worked with them before wordpress and plugins update.
When I disable W3 Total Cache and WP Smush still missing featured images.
Best

[Tom]

In Customize > Blog > Featured Images – are the images enabled? None of the HTML which holds the images is present on your page, which leads me to believe they’re turned off completely.

[Magdalena]

hi
yes , I’ve wrote about it in 3th post.

Best
Magda

[Tom]

Any chance you can send me temporary admin login details so I can take a look?: https://generatepress.com/contact/

[Magdalena]

sure will do, but later today when i’ll back home.
please give me you mail it’s mandatory to create new user and I can’t find it on your site

[Magdalena]

ok, registration details sent on mail.

[Tom]

Ah, you’re using the Page Header meta box with the Add to excerpt option.

This looks like a bug introduced in 1.4. That should still work, however I suggest from now on you simply use the Featured Image meta box instead of Page Header.

I’ll find a fix for this and will update you.

[Magdalena]

hi
i’ve tested it on one post and it’s working. But changing this in all post will take some time, is it possible to change it more automatically or will have to wait for your update?

on Saturday afternoon I would like to delete your temp account as i’m living on holidays.

Thanks for help.
Magda

[Tom]

You would have to wait for the update unfortunately.

I do suggest moving things over to the featured image as you can, as the Page Header is moving away from being an image-only header.

You can delete the temp account 🙂

[Author]

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