[Resolved] Featured Image Problems

Home Forums Support [Resolved] Featured Image Problems

Home Forums Support Featured Image Problems

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #1573060
    Ilse Turnbull

    First – it works fine for Posts – it’s Pages that are giving me problems.
    I set the featured image in Customize- Blog. Featured Images – Pages. Centered. Below Title
    I set a Featured Image for the page – done on the right hand side.

    I’m using GenerateBlocks – First a container – then the Grid.
    It shows the Featured Image to the left of the page – and on one page it’s cut off on the left.

    I tried it on on unpublished page not using GenerateBlocks and it showed 2 images both centered.
    I went back to Customize and unclicked – Show Featured Images.
    It now shows one Featured Image – to the left of the page.

    This morning, there was a wordpress update and I seem to get the two images centered now with GenerteBlocks and show featured images checked – but I have unchecked it for now.

    I deactivated GenerateBlocks and Page-list plugin – but the problem remains.
    I then reactivated GenerateBlocks and Page-list. (I haven’t actually used Page-list yet.) Tested again, with the Show Featured Images it would now show 2 images both centered. (I unchecked it for now)

    Here is one page – using GenerateBlocks after the wordpress update- Show Featured Image unchecked

    https://lightwaytarot.com/celtic-cross-tarot-reading/

    What I would like it to do is:
    Not show the featured image on Pages. I just want to use it with Page-list to put a list of pages with an image on the bottom of the page.

    #1573293
    Leo
    Staff
    Customer Support

    Hi there,

    Can you make sure this is done first?
    https://www.screencast.com/t/MohSL0a7

    This is so I can actually inspect the code and determine the issue.

    Thanks.

    #1573497
    Ilse Turnbull

    I deactivated the cache plugin

    #1573512
    Leo
    Staff
    Customer Support

    So just to make sure, you’ve went to the featured image section in the customizer under Layout > Blog, click the Pages tab, and uncheck display featured image?
    https://docs.generatepress.com/article/adjusting-the-featured-images/

    How are you creating the page list? By default, WordPress only creates a list for posts and not pages.

    #1573543
    Ilse Turnbull

    Yes, I unchecked it. I left it on for Posts. To make the list with images I’m going to use Page-list plugin. It used shortcodes. This one: https://wordpress.org/plugins/page-list/

    #1573660
    Leo
    Staff
    Customer Support

    Weird. Any chance you can disable all plugins except GP Premium and provide the dashboard access for me to take a look?

    You can use the private URL field.

    #1573664
    Ilse Turnbull

    I don’t want to disable woo commerce, or the square plugin – they were a beast to set up.

    I disabled the rest
    I’ll send the sign in details

    #1573674
    Leo
    Staff
    Customer Support

    Can you try activating the parent theme?

    #1573684
    Ilse Turnbull

    It’s activated

    #1573685
    Leo
    Staff
    Customer Support
    #1573687
    Ilse Turnbull

    yup, the featured image is gone. Can I put everything back now, or will it blow up lol

    #1573691
    Leo
    Staff
    Customer Support

    Yes you can activate the child theme back on.

    If the issue appears again when you activate the child theme, then check over the function.php file in your child theme and determine what is interfering with the customizer function.

    #1573692
    Ilse Turnbull

    It’s back. Where do I find the php file? And what am I looking for?

    #1573693
    Leo
    Staff
    Customer Support

    There should be a function.php in your child theme – we don’t add a child theme to your site by default so this is something you have done.

    Is there a reason why you are using a child theme?

    If not then just leave the parent theme activated.

    #1573696
    Ilse Turnbull

    Aren’t we supposed to use a child theme so any changes we make don’t get lost when there’s an update? It’s a generatepress child theme – Exhibit.

Viewing 15 posts - 1 through 15 (of 18 total)
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