- This topic has 7 replies, 4 voices, and was last updated 3 months ago by David.
April 4, 2022 at 5:42 pm #2178089Slim K
I recently ran into a weird problem. On my blog posts I can’t seem to add a featured image. That option has just “dissappared”. As I haven’t posted in over 9 months I can’t tell you when it happened.
I’m using the GUTENBERG editor to write up posts fyi.April 4, 2022 at 7:30 pm #2178133Fernando Customer Support
Hi Slim K,
To confirm, are you referring to this?: https://share.getcloudapp.com/QwuL2Ykz
This shouldn’t be a theme related issue. There is no code in our products that should make the Featured image field disappear. Can you try #1 here: https://docs.generatepress.com/article/debugging-tips/
If you have custom PHP snippets, can you also try temporarily disabling them as well.
It would be good to take a backup before performing this.
Kindly let us know how it goes. 🙂April 11, 2022 at 11:45 pm #2185855Slim K
I don’t actually have any snippes. But i noticed now it comes up LATE. Like literally 30 seconds after the EDIT page loads lol. I can’t even figure out how to troubleshoot the issue :/April 12, 2022 at 12:23 am #2185878Fernando Customer Support
I see. The featured image section however is a core WordPress feature. It is part of WordPress core, not handled by GP.
It may be late load due to some factors like a slow server or a bloated website.
This article might help: https://themeisle.com/blog/wordpress-admin-slow/
Hope this clarifies. 🙂May 5, 2022 at 6:34 am #2210123Sam
I am getting exactly the same issue. Featured image option has disappeared, and occasionally it will suddenly appear again.
However, I just checked on a different theme site I have (ie not Generatepress), and it’s gone there too, so maybe there’s a bug with the latest WordPress version..?
SamMay 5, 2022 at 6:48 am #2210136DavidStaffCustomer Support
seen several different reports for this, the latest feedback we had from one user was this:
Seems SEO plugins like to eat up a lot of resources and disabling them fixed the issue for that user.May 5, 2022 at 8:21 am #2210473Slim K
I don’t use SEO PRESS but i do use RankMath.
WHEN RankMath is disabled and it works instantly.May 5, 2022 at 8:23 am #2210475
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