- This topic has 13 replies, 3 voices, and was last updated 7 months, 3 weeks ago by Leo.
May 28, 2020 at 11:31 am #1305431Darrah
I know the feature image sizing changed in the most recent version of the theme. I am having so much trouble figuring out how to get the feature image sizing to show up correctly now. I have tried adding a custom size, using full size image, using the recommended square size, and they just are not displaying correctly. Ideally, I’d like to have a feature ratio close to 1200 x 600. Can you please point me in the right direction? Thank you so much!May 28, 2020 at 1:35 pm #1305555LeoStaffCustomer Support
Not sure if I fully understand.
Do you have the customizer option set to 1200px by 628px?
I don’t think that would work as you are using 3 columns layout which means the container width would need to be like 3600px which is too wide.
Can you explain a bit more?May 28, 2020 at 4:47 pm #1305712Darrah
I do have the customizer option set to that, but only changed it recently in an attempt to force the photos to display to that exact size. I’ve tried different, smaller versions of a 2 to 1 ratio, a small square ratio (like 300 x 300) and they all look distorted. Do you have a recommended feature size to use? I prefer 2 to 1 sizing. I had no issue prior to the latest theme update. Photos in older posts are uploaded mostly as 1200 x 628. It looks like they did get resized but still show normal rectangular ratios in the three columns. Thanks!May 29, 2020 at 6:19 am #1306258DavidStaffCustomer SupportMay 29, 2020 at 9:48 am #1306701Darrah
Yup, that did the trick. Thanks for the help!May 29, 2020 at 10:33 am #1306789DavidStaffCustomer SupportMay 29, 2020 at 4:00 pm #1307065Darrah
Sorry to reopen, but the problem is resolved on a desktop/tablet view, but it’s still distorted on a mobile view. If you’re viewing on a category page, the feature image looks fine, but when you open up a post, the image is extremely distorted. I’ve tried the square ratios (600 x 600) and 2 to 1 ratio, and it looks distorted both ways. The sides of the images are cut off. (It looks fine in mobile preview mode, but on a live post on a mobile device it does not.)May 30, 2020 at 4:13 am #1307465DavidStaffCustomer SupportMay 30, 2020 at 5:51 am #1307518Darrah
Full sizeMay 30, 2020 at 6:55 am #1307570DavidStaffCustomer SupportMay 30, 2020 at 9:56 am #1307877Darrah
Do you mean set the values to 0? If so they are set at 0. I cleared caches. It actually does look distorted on the mobile preview as well. It’s only posts that were created AFTER the latest theme update. Previous feature photos are fine.May 30, 2020 at 12:54 pm #1308037LeoStaffCustomer SupportMay 30, 2020 at 1:52 pm #1308089Darrah
I think I figured it out. I had the archives set up correctly, but the posts needed the update. It looks to be displaying correctly now. Thanks again for the help! 🙂May 30, 2020 at 8:07 pm #1308234
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