Site logo

[Support request] Fatal error trying to update plugin

Home Forums Support [Support request] Fatal error trying to update plugin

Home Forums Support Fatal error trying to update plugin

  • This topic has 2 replies, 2 voices, and was last updated 3 years ago by Leo.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #2570352
    Amanda

    The update for the plugin 2.2.2 will not install. It is returning this:

    Fatal error: Cannot redeclare generate_add_configure_action_link() (previously declared in /home/faroutdesign/public_html/wp-content/plugins/gp-premium 3/gp-premium.php:234) in /home/faroutdesign/public_html/wp-content/plugins/gp-premium/gp-premium.php on line 277

    My hamburger menu is no longer working on mobile so I must update. Can you recommend a fix please?

    Thanks!

    #2570353
    Amanda

    https://thefarthestpixel.com/
    Fatal error: Cannot redeclare generate_add_configure_action_link() (previously declared in /home/faroutdesign/public_html/wp-content/plugins/gp-premium 3/gp-premium.php:234) in /home/faroutdesign/public_html/wp-content/plugins/gp-premium/gp-premium.php on line 277

    #2570388
    Leo
    Staff
    Customer Support

    Hi there,

    That’s strange. GP Premium 2.2.2 has been released since Dec 6, 2022 and we have not received other reports on this.

    I noticed /plugins/gp-premium 3 in the file path provided and we don’t have anything named gp-premium 3.

    Can you check with your hosting support to make sure the /plugins/gp-premium 3 folder is completely removed?

Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.