[Support request] Fatal error trying to update plugin

[Amanda]

The update for the plugin 2.2.2 will not install. It is returning this:

Fatal error: Cannot redeclare generate_add_configure_action_link() (previously declared in /home/faroutdesign/public_html/wp-content/plugins/gp-premium 3/gp-premium.php:234) in /home/faroutdesign/public_html/wp-content/plugins/gp-premium/gp-premium.php on line 277

My hamburger menu is no longer working on mobile so I must update. Can you recommend a fix please?

Thanks!

[Amanda]

https://thefarthestpixel.com/
Fatal error: Cannot redeclare generate_add_configure_action_link() (previously declared in /home/faroutdesign/public_html/wp-content/plugins/gp-premium 3/gp-premium.php:234) in /home/faroutdesign/public_html/wp-content/plugins/gp-premium/gp-premium.php on line 277

[Leo]

Hi there,

That’s strange. GP Premium 2.2.2 has been released since Dec 6, 2022 and we have not received other reports on this.

I noticed /plugins/gp-premium 3 in the file path provided and we don’t have anything named gp-premium 3.

Can you check with your hosting support to make sure the /plugins/gp-premium 3 folder is completely removed?

[Author]

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