- This topic has 3 replies, 2 voices, and was last updated 3 years, 1 month ago by Tom.
October 9, 2017 at 9:52 am #400108Laurence Friedmann
Please assist urgently. The site has somehow corrupted and I can not even login to the dashboard. I just get the below error:
Warning: require_once(/home/sureinv7/public_html/wp-content/plugins/gp-premium/colors/generate-colors.php): failed to open stream: No such file or directory in /home/sureinv7/public_html/wp-content/plugins/gp-premium/gp-premium.php on line 66
Fatal error: require_once(): Failed opening required ‘/home/sureinv7/public_html/wp-content/plugins/gp-premium/colors/generate-colors.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/sureinv7/public_html/wp-content/plugins/gp-premium/gp-premium.php on line 66
I tried renaming the GP Premium plugin folder, which was suggested in another support thread, but then the following error comes up:
Warning: require_once(/home/sureinv7/public_html/wp-includes/widgets/class-wp-widget-archives.php): failed to open stream: No such file or directory in /home/sureinv7/public_html/wp-includes/default-widgets.php on line 20
Fatal error: require_once(): Failed opening required ‘/home/sureinv7/public_html/wp-includes/widgets/class-wp-widget-archives.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/sureinv7/public_html/wp-includes/default-widgets.php on line 20
Any help would be very much appreciated!
Many thanks!!GP Premium 1.4.3October 9, 2017 at 9:55 am #400114TomLead DeveloperLead Developer
It looks like some important files have been removed from your server somehow.
For GP, you would need to re-install the plugin so all of the files exist.
For the second error, it’s saying that some core WP files are missing. You can download a fresh copy of WordPress and upload it to your server. Just be sure not to upload the fresh wp-content folder.
If you’re not sure where to start there, try calling your hosting support – they might be able to assist.October 9, 2017 at 10:00 am #400123Laurence Friedmann
I’ll try restoring a backup first and hopefully that sorts it out.October 9, 2017 at 10:40 am #400148
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