Archived topic

fatal error on iphone (Jetpack mobile is off)

3 replies · Started by Ashley Gainer on January 7, 2016

Viewing posts 1–4 of 4

January 7, 2016 at 8:39 am #164021

Hey, Tom --

I'm getting a fatal error on my site when using an iphone. Jetpack mobile is off and I'm not sure where else to look. Here's what the error message says:

Fatal error: Call to undefined function generate_main_class() in /home/ashleygainer/public_html/wp-content/plugins/gp-premium/addons/generate-sections/functions/templates/generate-sections-page-template/php on line 18

That's all Greek to me, but I assume it's self-explanatory to someone who knows a thing or two...

thanks for any help!

January 7, 2016 at 9:50 am #164056

Hi there,

This typically means two things:

1. GeneratePress isn't activated (or Jetpack Mobile Theme is activated).
2. You're using an old version of GP Premium

In the latest GP Premium, there's a safeguard against this error if GP isn't active for whatever you reason.

Try updating: https://generatepress.com/knowledgebase/updating-add-ons/#manual-update

January 7, 2016 at 11:03 am #164069

Thanks, Tom. Turns out I can't distinguish "on" from "off" in Jetpack, ergh. I turned it off for realz this time and of course everything's resolved. Thanks!

January 7, 2016 at 11:04 am #164071

Great! Glad I could help :)

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