Archived topic

Call to undefined function request_filesystem_credentials()

6 replies · Started by stardrive on August 26, 2015

Viewing posts 1–7 of 7

August 26, 2015 at 9:26 am #132230

Dear Tom,

I know this is not your call and I will not feel bad even if you are unable to assist.
I wanted to know if you have come across the following error before and what was done to resolve the issue:

I successfully logged in to the wordpress dashboard of my domain subdirectory. But, when I click on any dashboard menu, I get the following error:

Fatal error: Call to undefined function request_filesystem_credentials() in /wp-admin/includes/class-wp-upgrader-skins.php on line 75

This issue just started at 12:00 GMT today. It has never occurred before.

Best Regards,

Stardrive

NB: Please, I have sent the site URL to your email

August 26, 2015 at 10:36 am #132238

Looks like a core WordPress thing - give that error a search and you'll find lots of info.

Here's one thread: https://wordpress.org/support/topic/call-to-undefined-function-request_filesystem_credentials

August 26, 2015 at 2:58 pm #132315

Thank you so much, Tom.

I will search the thread

Regards,

Stardrive

August 27, 2015 at 12:57 pm #132498

Dear Tom,

I have detected the pro version of a master slider plugin to be the cause of the above strange and rare problem. I discovered this after deleting the plugin in my control panel of my web host.
I have notified the plugin vendor.

Thank you so much for your kind assistance

Best Regards,

Stardrive

August 27, 2015 at 1:26 pm #132500

Great advice - I followed this and tracked the issue down to Master Slider. Saved me lots of time!

August 27, 2015 at 2:07 pm #132504

Nice! Thanks for sharing your findings, Stardrive! :)

August 27, 2015 at 2:17 pm #132505

Thank you, Tom.

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