Black Friday Sale! Get $20 off GP Premium, $40 off our new Lifetime license, and 45% off license renewals/extensions! Learn more

Fatal Error after enabling add on

Home Forums Support Fatal Error after enabling add on

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #68224
    Michelle Balogh

    Hi there,

    I have just installed GeneratePress and added the GP Premium plugin. Successfully enabled first two add ons, but when I clicked ‘enable’ for Header add on the following error appeared:

    Warning: require_once(/home/she16532/public_html/wp-includes/class-wp-image-editor.php) [function.require-once]: failed to open stream: No such file or directory in /home/she16532/public_html/wp-content/plugins/gp-premium/addons/generate-page-header/inc/bfi_thumb.php on line 103

    Fatal error: require_once() [function.require]: Failed opening required ‘/home/she16532/public_html/wp-includes/class-wp-image-editor.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/she16532/public_html/wp-content/plugins/gp-premium/addons/generate-page-header/inc/bfi_thumb.php on line 103

    I can no longer access my dashboard or site at http://shellbalogh.com/

    Are you able to help resolve this? I haven’t edited the code on line 103 at all?

    Thanks!

    #68230
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Sorry you’re experiencing issues with the add-on.

    Access the gp-premium folder in wp-content/plugins and change the folder name to disable the add-on – you can change it back later.

    Are you using the latest version of WordPress? Who are you hosted with?

    Let me know 🙂

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.