[Resolved] Fatal Error

[focuspress06]

I’m getting this fatal error notice when trying to active the Premium plugin:

Warning: require_once(/home4/focuspre/public_html/wp-content/plugins/generate-blog//library/image-processing-queue/image-processing-queue.php): failed to open stream: No such file or directory in /home4/focuspre/public_html/wp-content/plugins/gp-premium/blog/functions/images.php on line 5

Fatal error: require_once(): Failed opening required ‘/home4/focuspre/public_html/wp-content/plugins/generate-blog//library/image-processing-queue/image-processing-queue.php’ (include_path=’.:/usr/php/56/usr/lib64:/usr/php/56/usr/share/pear’) in /home4/focuspre/public_html/wp-content/plugins/gp-premium/blog/functions/images.php on line 5

I’ve read through a few similar posts in the support forum and tried updating WordPress, the theme, and the Premium plugin, but still no luck.

[Tom]

Hmm, it’s looking in the wrong folder for that file.

Can you disable the individual add-ons you’re using (Generate Blog), and only activate GP Premium?

[focuspress06]

Just deactivated Generate Blog and Generate Disable Elements, but when I try to deactivate Generate Page Header I’m getting an error 504 – gateway timeout. Once that happened I tried to activate premium anyway with just the first 2 disabled, but that’s still getting the fatal error.

[focuspress06]

Update: succeeded with both deactivating Page Header and then activating Premium in a different browser (switched from Chrome to Safari). Then my entire site went down. Deleted Premium again through FTP and reactivated the others to get my site back up for now.

[Tom]

Try deactivating all of the individual add-ons before activating GP Premium.

[focuspress06]

I was able to get them all deactivated before reactivating Premium, but that’s when my site went down.

[Tom]

Activating GP Premium brought your site down?

Check your error_log file on your server for a specific error.

[focuspress06]

Ok, ran it all again and Premium is activated while the other 3 add-ons are deactivated. All running ok thus far.

[Tom]

Good news 🙂

You can delete those individual add-on plugins completely – they’ve been discontinued so all the focus can be applied to GP Premium.

[focuspress06]

Oh, wow. I’m sorry I missed that! Thank you so much for the late night support!

[Tom]

You’re welcome! 🙂

[Author]

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