[Support request] Failure in footer widget

[Jose Carlos]

When I’m on the woocommerce products page, whatever happens, I’ll show you the screenshots.

The web is: https://hibernocolchoneria.com/

http://argrupo.es/wp-content/uploads/2017/12/capture1.jpeg

http://argrupo.es/wp-content/uploads/2017/12/capture2.jpeg

http://argrupo.es/wp-content/uploads/2017/12/capture3.jpeg

I hope you can help me

Thank you

[Tom]

You have broken HTML – check out the errors here: https://validator.w3.org/nu/?doc=https%3A%2F%2Fhibernocolchoneria.com%2Ftienda%2F

I’m assuming the error is in your sidebar – likely a widget that is specific to the store.

Make sure every opening element has a closing element.

[Jose Carlos]

You were right. I discovered that the problem is with the form I had in the sidebar. For some reason, when you put a contact form there, sea as the sea, gives that failure. I have tried another topic and it does not give that problem. What can I do to put a contact form in the sidebar without that flaw?

[Leo]

Is the contact form from a plugin?

If so you will need to contact their support, or choose a different plugin.

[Jose Carlos]

The plugin is “Gravityforms”. And I have the latest version. With other themes does not give any fault, only with yours. I understand that I can try to use another one but that forces me to use two plugins for the same thing. At the moment I have removed it but I would like to have the possibility to use this plugin with your theme without this failure.

[Leo]

Ok so Tom suggested that there is broken HTML.

Did you add anything in the contact form that could result in the broken HTML?

[Jose Carlos]

No, only the own widget that brings gravity to insert your form wherever you want. But I’ve done it with the shorcode and the same thing happens.

[Tom]

The error might still exist, but might not affect the layout in another theme like it does in GP.

When you re-add the widget and activate a Twenty-something theme, does the error (not warnings) show up when you run this check?: https://validator.w3.org/nu/?doc=https%3A%2F%2Fhibernocolchoneria.com%2Ftienda%2F

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