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Facebook page widget is not visible

5 replies · Started by generatepressuser on July 31, 2019

Viewing posts 1–6 of 6

Hello

I have add a facebook page widget on the startpage on bottom and it works fine with all browsers.

Except with firefox, when in "my case", its not visible and only looks blank space in the bottom where widget is, if I have activated the security setting for "Seitenelemente blockieren", its in German language in my case. If I deactivate that function in the Firefox browser, the facebook page widget is visible. If I activate that function, the facebook page is invisible.

The security function Im refering to is just left next to the address field when clicking on the shield. Here a screenshot: https://ibb.co/p1ZJC5K

I am not sure if that security function by default in Firefox is wheter activated or deactivated, so Im not sure if all the visitors will see the facebook page or not.

Question:
Is there a Generatepress Facebook widget too?

Or is it possible to just make a fallback for those customers who will see a blank space, to let them see a text or image, instead of the blank space if their security function is enabled?

best regards

Hi there,

we don't have any specific widgets for the theme - we leave that to plugins.

I am using FF Quantum Developer and the site loads correctly whether or not i Turn Blocking ON or OFF. So i am not sure if you're on an older version of FF that is disallowing the Facebook content or do you have any other browser extensions that are causing the problem.

Hello,

I tested with the current version of Firefox 68.0.1 and now also with the Developer Edition 69.0b9, both same, without add-ons. In this screenshot https://ibb.co/TP0wLNd its made with developer edition in English, right side you can see the widget place is blank.

Yes I will check it with a plugin if that facebook page is very important, or maybe leave it, thanks anyways ^^

Regards

That is peculiar - sorry i can't replicate the issue. If you need to keep the FB page, then use the Browser Inspector to see if there are any errors in console.

I can't insert the facebook and instagram widget in the sidebar.

Can you open a new topic for your question?

Thanks!

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