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[Support request] Facebook Page Plugin/Widget

Home Forums Support Facebook Page Plugin/Widget

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #377360
    Joe

    Hi, I’ve tried multiple different widgets and even the Facebook developers HTML code to have my like page appear in the side bar of my blog but every time nothing shows in the space. I was told that this is a theme issue and to contact the developers. What do I need to do to get my Facebook page to appear on the side bar of my blog? I have tried HTML and text widget and used the FB developers code and I get a blank space. I just tried Jetpack for WP and the same thing. What am I doing wrong? Please help.

    Joe

    GP Premium 1.4.3
    #377371
    Joe

    I’ve also tried these two plugins that were recommended by GP support on another feed similar to my problem. Neither of those plugins works as well.

    https://wordpress.org/plugins/facebook-pagelike-widget/

    https://wordpress.org/plugins/easy-facebook-likebox/

    Joe

    #377492
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Make sure the code you’re pasting into your widget goes into the HTML Code widget – not the Text widget.

    The theme itself doesn’t have any say over the content you add into your widgets – it just displays as is.

    Let me know 🙂

    #377526
    Joe

    I’ve done that as I stated and it still is blank and I get nothing.

    #377686
    Tom
    Lead Developer
    Lead Developer

    Ah sorry, missed that.

    If you right click “Inspect” in Chrome, are there any red errors in the Console tab?

    #377849
    Joe

    This is what it says with just the regular HTML widget and I used the code from Facebook.

    frontend.min.js?ver=1.7.1:2 Uncaught TypeError: Failed to execute ‘getComputedStyle’ on ‘Window’: parameter 1 is not of type ‘Element’.
    at Object.getCurrentDeviceMode (frontend.min.js?ver=1.7.1:2)
    at u (frontend.min.js?ver=1.7.1:2)
    at HTMLDocument.init (frontend.min.js?ver=1.7.1:2)
    at i (jquery.js?ver=1.12.4:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
    at Function.ready (jquery.js?ver=1.12.4:2)
    at HTMLDocument.K (jquery.js?ver=1.12.4:2)

    #378005
    Tom
    Lead Developer
    Lead Developer

    Any caching or minifying plugins?

    #378256
    Joe

    I have W3 Total Cache plugin and I don’t know what a minifying plugin is.

    Joe

    #378257
    Joe

    I deactivated the plugin and still getting an error. I used just the HTML widget and the FB developers code. This is what I got.

    (index):1 Uncaught SyntaxError: Unexpected token _ in JSON at position 0
    at JSON.parse (<anonymous>)
    at iframeCookieHandler (getTrackingCode:176)

    #378375
    Tom
    Lead Developer
    Lead Developer

    Did you clear your W3 cache before deactivating it?

    I’m not familiar with these errors unfortunately, as they don’t relate to GP. Does it work if you use Twenty Seventeen as your theme temporarily?

    #379059
    Joe

    How do you clear the cashe?

    And no, it doesn’t work with the 2017 theme either.

    #379070
    Leo
    Staff
    Customer Support

    There should be a clear cache option within the plugin setting.

    However if it doesn’t work with 2017 theme either then you should check with the plugin author.

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