[Support request] External links not adding to menu

Home Forums Support [Support request] External links not adding to menu

Home Forums Support External links not adding to menu

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #1318847
    Felix

    Hello… after adding external links to main menu… I’m getting a page not found error.

    #1318969
    David
    Staff
    Customer Support

    Hi there,

    which menu item is not working ?

    #1318992
    Felix

    I’m trying to add this link http://197.138.11.101/student to Portal which is a submenu under Student Menu

    #1319153
    David
    Staff
    Customer Support

    Are you choosing Custom Link in the menu builder ?

    If you are and WP is removing it then its because WP sees it as an invalid link.

    #1320110
    Felix

    Yes.. I’m choosing custom link. How do I make it valid?

    #1320284
    David
    Staff
    Customer Support

    Hmmm… i tested the URL you provided above on my test server and it worked.

    Can you show me a screenshot of how you’re adding the URL to the Custom Link?

    #1320487
    Felix

    The link is working on other websites but not on this… NB: The other Websites are still using GP.

    #1320565
    David
    Staff
    Customer Support

    Do you have any security plugins running ?

    #1325510
    Felix

    Not at all…

    #1325715
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Are you getting any errors when you add it? Any chance you can show us a screenshot of how you have it set up?

Viewing 10 posts - 1 through 10 (of 10 total)
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