- This topic has 12 replies, 2 voices, and was last updated 7 years ago by Tom.
September 1, 2016 at 11:07 pm #223174elguavas
hi tom, this is gp premium 1.2.89, wordpress 4.6 on a site i am developing on bitnami lampstack (installed in my user account) on linux.
i’ve exported settings form a heavily customised site, the .json file contains the expected settings, when i try to import the settings on this development site i get “Import successful” but in customizer all settings are still default settings…
i searched these forums and apart from some mention of possible permission problems without any details, i can’t find anything that would help me progress here.
stephen.September 1, 2016 at 11:41 pm #223197TomLead DeveloperLead Developer
Hmm, have you changed the name of your exported file? Or is the same as when you exported it?September 1, 2016 at 11:44 pm #223198elguavas
i exported it to a directory on this pc’s local file system, and imported it from that same file.September 1, 2016 at 11:46 pm #223199elguavas
or do you mean did i customise the name of the exported file or accept the default name?September 1, 2016 at 11:47 pm #223200TomLead DeveloperLead Developer
Yea, it needs to be the exact same name it was when you clicked the export button.September 1, 2016 at 11:53 pm #223201elguavas
ah, so you’re saying this: when i click export i get a “save file” dialog with a filename already entered by the export plugin, i _have_ to save to the name the pluging gave to the file, i _cannot_ change that filename in the save file dialog to make it more descriptive??
i added a few words to the filename, but i did not alter it before then attempting the import.September 1, 2016 at 11:54 pm #223205TomLead DeveloperLead Developer
If that’s still not working, you can try something like this, which doesn’t include GP Hooks: https://en-ca.wordpress.org/plugins/customizer-export-import/September 1, 2016 at 11:57 pm #223208elguavas
ok thanks, that was unclear from the exporter interface, i didn’t imagine it could matter if i gave a more descriptive filename. 😉
i will try the export (and import) again later and see how it goes. i’ll report back here how it went.
thanks for your prompt replies.September 1, 2016 at 11:59 pm #223210TomLead DeveloperLead Developer
I should definitely add a little notice about that.
No problem 🙂September 1, 2016 at 11:59 pm #223211elguavas
i think the confusion would have been avoided if there was a message saying “don’t customise the filename” next to the export buttons, and also if the import did not report it was successful when it wasn’t. 😉September 2, 2016 at 12:16 am #223219TomLead DeveloperLead Developer
I agree 🙂
On the to do list.September 2, 2016 at 1:17 am #223228elguavas
ok, exported to default filenames, imported as expected.
that’s a relief, extensive customisations i’d hate to have to redo by hand. 😉September 2, 2016 at 9:17 am #223314TomLead DeveloperLead Developer
Glad it worked 🙂
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