[Support request] Export/import

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Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • #1539773
    Jiri

    Hello,

    I made a site with generatepress theme and wanted to move it on another domain.

    I used wordpress export and import function but after I imported the theme, it lost some styling and icons.

    Can you please help me with exporting the theme? Is there anything I need to do to have a site look exactly the same with all features and everything?

    Thank you.

    Jiri

    #1539920
    David
    Staff
    Customer Support

    Hi there,

    you may need to update your URLs. Try this plugin to do that:

    https://en-gb.wordpress.org/plugins/velvet-blues-update-urls/

    #1541865
    Jiri

    Hi, thank you for your answer.

    I tried to make a new export/import and update URLS after the process but it didnt help with my problem. I will share sites in private so you can see the difference after importing the website to a new domain.

    There is a sidebar on the right and some menu added to the site. Also, some of the content and styling is missing, you can check yourself.

    Regards

    Jiri

    #1542111
    David
    Staff
    Customer Support

    How did you export and import the site ?

    A plugin like Duplicator or All in One Export will create an exact copy of the site for import.

    #1542138
    Jiri

    I used standard wordpress import/export tool and also imported settings from generate press http://prntscr.com/voejnp

    I tried it one more time and the only problem left are some icons, bullets and lines –

    This is what I get when I try to edit the part that is missing – http://prntscr.com/voelnc / http://prntscr.com/voen4p

    Can you please fix these issues so icons and bullets dont disappear after exporting the site?

    I wil try the plugins you suggested and let you know if it worked.

    Thank you
    Jiri

    #1542693
    Leo
    Staff
    Customer Support

    I used standard wordpress import/export tool and also imported settings from generate press

    Those would only export the customizer setting.

    This is what I get when I try to edit the part that is missing –

    Those are the content so a plugin like Duplicator as David suggested should work better.

    #1543608
    Jiri

    I forgot to mention that I am talking about Multisite wordpress.

    I installed the duplicator but as I understand it, it only works on a single wordpress instalations and will overwrite the whole direction and not only the folder in a multisite I need to import.

    Is there any other tool for duplicating sites in multisite WP?

    Thank you for your help

    #1544694
    Leo
    Staff
    Customer Support

    Looks like you might need the pro version unfortunately:
    https://www.screencast.com/t/HiwYoHISWBO

    #1544835
    Jiri

    Ok, thank you…
    Do you have another solution? It costs 200USD for pro version 🙂

    #1544949
    Leo
    Staff
    Customer Support

    Unfortunately I don’t.

    Might be worth asking on a WordPress general forum like this as it’s not theme related:
    https://wordpress.stackexchange.com/

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