[Support request] Excerpts not showing on all articles

[Brajmohan Kumar]

Hello team,

Excerpts are not showing on some of the articles on my Blog archive page and also on the Elementor pro post widget on the homepage.

See the blog page here: https://staging.boatengine.com/blogs/
See the homepage section here: https://prnt.sc/t3yr9g

Thanks!

[Leo]

Hi there,

Can you check to see if there is a space inserted in the custom excerpt metabox?
https://www.wpbeginner.com/plugins/add-excerpts-to-your-pages-in-wordpress/

[Brajmohan Kumar]

Thanks for the reply:)

I am not using a custom excerpt, all my post has no expert entered here: https://prnt.sc/t57lw8

All the experts come by default from the first paragraph of the article.

Here is how my post looks in the editor: https://prnt.sc/t57mlu

& here is how my post looks on blog archive: https://prnt.sc/t57n47

Thanks!

[Leo]

Can you make sure there is no empty space added in the excerpt metabox?

We know the excerpt option is working as shown in other posts.

Something must be different about this post.

[Brajmohan Kumar]

No empty space in meta box: https://prnt.sc/t57zh7

[Leo]

Is this message showing for all posts?
https://www.screencast.com/t/EueoDLWp

You really need to figure out what’s the difference between this posts and all other posts that are working.

[Brajmohan Kumar]

No, this message only shows on the post/page which is built with the classic editor not showing on Gutenberg editor.

[Leo]

I wonder if that’s the issue. What happens if you click Keep as HTML button? Is the excerpt issue fixed?

[Brajmohan Kumar]

Yes, it gets fixed by clicking the Keep as HTML and then update. But my issue is my clients have hundred of blog and I will have to do that manually in order to show the excerpts.

[Leo]

Unfortunately I’m not aware of a work around solution.

GP simply implements WordPress’ default the_excerpt() funtion:
https://developer.wordpress.org/reference/functions/the_excerpt/

[Author]

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