[Support request] 'Excerpt word count' does not work

Home Forums Support [Support request] 'Excerpt word count' does not work

Home Forums Support 'Excerpt word count' does not work

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #526308
    Fernando

    Dear support
    I want to control the excerpt word count in my blog page but GP ignores the value I enter.
    For example, I enter ’15’ but I still seeing posts with excerpts longer than that.
    Worth mention. I’ve disabled all plugins (except ‘GP Premium) but this issue still remains.
    Please, take a look about what I am talking about.

    Could you see what I am doing wrong?
    Best regards

    GeneratePress 2.0.2
    GP Premium 1.5.6
    #526508
    Leo
    Staff
    Customer Support

    Hi there,

    Are you using the custom excerpt field?

    #526532
    Fernando

    Hi Leo
    Yes, in some posts. That so was generated by FakerPress plugin that also could have been done by an user no doubt.

    #527035
    Leo
    Staff
    Customer Support

    Yeah if you are using the excerpt field then the full excerpt will show.

    #527071
    Fernando

    So, ‘Excerpt word count’ field does not work in excerpts, only in ‘body’ content. Is that right?
    Is there another solution to control this?
    Regards

    #527253
    Tom
    Lead Developer
    Lead Developer

    The excerpt count will only apply to excerpts that are automatically generated from your content.

    If you’re adding the excerpt manually, the entire excerpt will display.

    I’m not sure if it’s possible to limit it automatically. WP assumes since you manually entered it, you want the entire thing to display.

Viewing 6 posts - 1 through 6 (of 6 total)
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