Archived topic

Errors when trying to upgrade & Support docs will not load, please help

4 replies · Started by lee on January 23, 2017

Viewing posts 1–5 of 5

January 23, 2017 at 7:17 am #267064

Hi,
Just bought your premium theme but getting dB error when trying to reach https://docs.generatepress.com/article/installing-gp-premium/ in fact all the docs throw this error.

I cannot see where to activate the premium features nor a way to add the key in WP. I also tried to upload gp-premium-1.2.92.zip but it fails as missing css stylesheet

thanks,

Lee

January 23, 2017 at 7:39 am #267069

Hi Lee,

Welcome to GP. Thanks for pointing out that Docs page is having some trouble...

GP Premium is a plugin, not a theme. First please install and activate GeneratePress theme (Dashboard > Appearance > Themes).

Then you can install GP Premium (Dashboard > Plugin)

Then should be able to see GeneratePress in Dashboard > Appearance and add your license key there.

Let me know if this helps!

January 23, 2017 at 9:27 am #267114

The documentation site is back up and running - sorry about that!

January 23, 2017 at 11:00 am #267164

Hi,

Thanks for your help, all good to go now

January 23, 2017 at 11:01 am #267165

Glad we can help!

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