[Resolved] Error

Home Forums Support Error

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #510733
    Jeff

    All of a sudden my site went away and I am getting the following error:

    Warning: include(/home4/jeffmcl1/public_html/fintechfreedom/wp-content/advanced-cache.php): failed to open stream: No such file or directory in /home4/jeffmcl1/public_html/fintechfreedom/wp-settings.php on line 84

    Warning: include(/home4/jeffmcl1/public_html/fintechfreedom/wp-content/advanced-cache.php): failed to open stream: No such file or directory in /home4/jeffmcl1/public_html/fintechfreedom/wp-settings.php on line 84

    Warning: include(): Failed opening ‘/home4/jeffmcl1/public_html/fintechfreedom/wp-content/advanced-cache.php’ for inclusion (include_path=’.:/opt/cpanel/ea-php70/root/usr/share/pear’) in /home4/jeffmcl1/public_html/fintechfreedom/wp-settings.php on line 84
    Stylesheet is missing.

    My host (Bluehost) is saying it has to do with the theme and said to contact the theme developer. Not sure if this happened because of a plugin update? Thanks!

    GeneratePress 2.0.2
    #510938
    Tom
    Lead Developer
    Lead Developer
    #511147
    Jeff

    Thanks Tom. I have W3 Total Cache plugin. Is that the “WP Advanced Cache” or is this separate? I am guessing this is the one based on the response in the link…
    “when any caching plugin gets installed, especially caching plugins from wordpress.org use that. So you will not be able to find that file on fresh WP installation. I assume that you have installed some caching plugin and due to any reason advanced-cache.php file is deleted from a folder or there may be permission issue for executing the file.”

    Would you recommend a just delete W3 Total Cache if this is in fact what is causing the error or simply set to false… ‘WP_CACHE’, false If you recommend I simply set to false would you mind pointing me where I should go in the backend to do this? Thanks again.

    #511379
    Tom
    Lead Developer
    Lead Developer

    I think you might need to set WP_CACHE to false. You would do so in the wp-config.php file in the root directory of your site.

    This is stuff your hosting should definitely be able to help you with, I think you just had a bad agent before.

    #511466
    Jeff

    Thanks, Tom. All set! Just out of curiosity because that obviously made me a bit nervous after all the work that has gone into the site thus far…

    For my own knowledge, does Generate Press operate on a Child basis? Once this happened I started reading a bit more and came across the issue of needing child themes on themes like Genesis, Thesis, etc. In other words, I have Generate Press premium but should I be using a child theme? Or, by having (gp-premium-1.5.6.zip) am I set and don’t need to worry? Thanks again!

    #511669
    Tom
    Lead Developer
    Lead Developer

    You can use a child theme, but it’s not required. There’s more info on that here: https://docs.generatepress.com/article/using-child-theme/

    Let me know if you need more info 🙂

    #511944
    Jeff

    Thanks, Tom! I have added some custom CSS and PHP in the style.css but not much. Based on this…am I still fine not using a child theme as you suggest? Thanks again!

    #512169
    Leo
    Staff
    Customer Support

    If you add code in the theme’s core file, they will be erased through updates.

    Best to use child theme or one of the methods here:
    https://docs.generatepress.com/article/adding-css/
    https://docs.generatepress.com/article/adding-php/

    #515229
    Jeff

    Thanks, I’ve been working with the Beaver Builder team on an issue that we seem to be closing in on where it looks like the site went haywire after a move from one host to another.

    Since I have had a developer do some customization and this ongoing issue my sense is that I should move to a GP child. In the forum I found: http://generatepress.com/api/themes/generatepress_child.zip is this the child? If so, is there any exporting to the child theme/Customizer Settings that have already been done in the parent theme before I activate this child theme or is it as simple as just activating the child once http://generatepress.com/api/themes/generatepress_child.zip is uploaded? Thanks again!

    #515277
    Tom
    Lead Developer
    Lead Developer

    You should just need to activate it.

    You may need to re-upload your site logo and change your copyright, but other than that everything else should come over automatically 🙂

    #515741
    Jeff

    Thanks! That worked! And yes, needed to re-upload logo and footer text/copyright but that was all. Thanks again!

    #515854
    Tom
    Lead Developer
    Lead Developer
Viewing 12 posts - 1 through 12 (of 12 total)
  • You must be logged in to reply to this topic.