Archived topic

ERROR - Structured data with syntax errors detected

12 replies · Started by kyle on July 27, 2020

Viewing posts 1–13 of 13

July 27, 2020 at 1:11 am #1377576

Good morning support
For a few days I've been getting this error through google search console:

Structured data with syntax errors detected (I've pasted below all the errors I am getting)

What is going on??

July 27, 2020 at 2:31 am #1377632

I'm getting an unparsable structured data error on the generate-slideout-menu

July 27, 2020 at 3:06 am #1377668

Hi there,

the Other Error generally means that google did not load the request because its server resources were exceeded when testing the site. This is generally a sign that your Site could be better optimized.

Testing your URL on GT Metrix its reporting 79 requests and 3mb page size - might be worth trying to reduce those figures to avoid goole reporting issues

Tristan - are you running the GP Premium 1.11 Alpha version ? If so then there are some bugs we are still ironing out. If you need to fix the issue asap then i suggest you download and install the stable GPP 1.10 version.

July 27, 2020 at 3:25 am #1377690

Hi David,

Thanks for the fast reply!

I'm using GP Premium version 1.11.0-alpha4

It's not urgent so I'll just wait for the next update

July 27, 2020 at 3:38 am #1377707

No problems. Kyle - let me know if you need any further info.

July 27, 2020 at 4:35 am #1377760

Hi David, I am currently running 1.11.0 Alpha 3 - The thing is there was never a problem. This only started a few days ago, and i think it's rather something to do with the theme the errors came out of nowhere?

Will installing the previous version affect my site somehow?

This error worries me as i feel it is affecting my rankings.

July 27, 2020 at 4:39 am #1377765

So I'm running 1.11.0 Alpha 3 - 2.4.2 Which one should i switch to?

July 27, 2020 at 5:45 am #1377821

Hmmm.... those errors aren't ( or at least don't look like ) related to Structured date - which we are aware some do exist in the Alpha version and we are fixing within the alpha updates.

When i ran a Mobile Friendly Test on your site i see the same list of missing Scripts and Styles. Which is why i think they are related to site optimization and not the update.

You can roll back to GP Premium 1.10 - which you can download from your Accounts > Download and re-install in Dashboard > Plugins. All your current settings will be kept.

July 27, 2020 at 6:02 am #1377840

Okay David strange that it came out of nowhere though?

Let me do what you suggested and I'll revert back.

July 27, 2020 at 6:32 am #1377865

it looks like i am already running GP Premium 1.10

I got this message when trying to install it.

Unpacking the package…

Installing the plugin…

Destination folder already exists. /usr/www/users/softbcugrk/wp-content/plugins/gp-premium/

Plugin installation failed.

July 27, 2020 at 6:34 am #1377867

It is strange and i cannot say for certain whether its not update related. But it seems unlikely as we haven't made any changes that would effect how resource are loaded. But we're still debugging so we'll be checking for unexpected changes.

July 27, 2020 at 6:36 am #1377869

Ok, I have not had these errors ever before and i check my google webmasters daily. So there must be some sort of bug. What should I do, as I am worried this is affecting my ranking now.

July 27, 2020 at 6:44 am #1377888

Go to Dashboard > Plugins - is the GP Premium plugin still installed and activated ? And if so what version number is it?

FYI: This google support topic explains the Other Error issues for a similar reported problem:
https://support.google.com/webmasters/thread/4425254?hl=en&msgid=4426601

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