Home › Forums › Support › Error messages This topic has 7 replies, 2 voices, and was last updated 4 years ago by Leo. Viewing 8 posts - 1 through 8 (of 8 total) Author Posts March 20, 2019 at 10:54 am #844840 Fredrik Hi, I just installed GeneratePress on one of my sites, and now it looks extremely strange with a lot of black space and error messages. I’m not able to install the GP Premium plugin either. Every time I try to, I’m redirected to a page with an error message. Please help me out with this. GeneratePress 2.2.2 March 20, 2019 at 10:58 am #844843 LeoStaff Customer Support Hi there, Looks like wp-cumulus plugin is the culprit. Can you try deactivating it? What error are you getting when installing GP Premium? Documentation: http://docs.generatepress.com/ Adding CSS: http://docs.generatepress.com/article/adding-css/ March 20, 2019 at 11:19 am #844869 Fredrik I deactivated the wp-cumulus plugin, and now the site looks much better. Thanks. However, there’s still some kind of compressed error message above the image of every individual post. The error message that I get when I try to install GP premium is this: March 20, 2019 at 11:22 am #844871 LeoStaff Customer Support Can you disable all other plugins and try it again? Documentation: http://docs.generatepress.com/ Adding CSS: http://docs.generatepress.com/article/adding-css/ March 20, 2019 at 11:41 am #844887 Fredrik I disabled all the other plugins and tried to install GP Premium again, but I got the same error message, and the compressed text above every post is still there. March 20, 2019 at 11:49 am #844891 LeoStaff Customer Support Can you check with your hosting? https://generatepress.com/forums/topic/500-internal-server-error-there-is-a-problem-with-the-resource-you-are-lookin/#post-135409 Documentation: http://docs.generatepress.com/ Adding CSS: http://docs.generatepress.com/article/adding-css/ March 20, 2019 at 1:45 pm #844978 Fredrik Yes, my hosting solved it by deactivating open_basedir. After that, I was able to install GP Premium, and the error messages disappeared. March 20, 2019 at 2:15 pm #844995 LeoStaff Customer Support Awesome 🙂 Documentation: http://docs.generatepress.com/ Adding CSS: http://docs.generatepress.com/article/adding-css/ Author Posts Viewing 8 posts - 1 through 8 (of 8 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In