Archived topic

Error messages

7 replies · Started by Fredrik on March 20, 2019

Viewing posts 1–8 of 8

March 20, 2019 at 10:54 am #844840

Hi,

I just installed GeneratePress on one of my sites, and now it looks extremely strange with a lot of black space and error messages.

I'm not able to install the GP Premium plugin either. Every time I try to, I'm redirected to a page with an error message.

Please help me out with this.

March 20, 2019 at 10:58 am #844843

Hi there,

Looks like wp-cumulus plugin is the culprit.

Can you try deactivating it?

What error are you getting when installing GP Premium?

March 20, 2019 at 11:19 am #844869

I deactivated the wp-cumulus plugin, and now the site looks much better. Thanks.

However, there's still some kind of compressed error message above the image of every individual post.

The error message that I get when I try to install GP premium is this:

March 20, 2019 at 11:22 am #844871

Can you disable all other plugins and try it again?

March 20, 2019 at 11:41 am #844887

I disabled all the other plugins and tried to install GP Premium again, but I got the same error message, and the compressed text above every post is still there.

March 20, 2019 at 11:49 am #844891

Can you check with your hosting?
https://generatepress.com/forums/topic/500-internal-server-error-there-is-a-problem-with-the-resource-you-are-lookin/#post-135409

March 20, 2019 at 1:45 pm #844978

Yes, my hosting solved it by deactivating open_basedir. After that, I was able to install GP Premium, and the error messages disappeared.

March 20, 2019 at 2:15 pm #844995

Awesome :)

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