[Support request] Error message pops up for a second

Home Forums Support [Support request] Error message pops up for a second

Home Forums Support Error message pops up for a second

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  • Author
    Posts
  • #1660706
    Vladlenov

    Good day. When switching to Customize, an error message pops up for a second. How to fix it?
    http://prnt.sc/zqn190

    #1660730
    Ying
    Staff
    Customer Support

    Hi Vladlenov,

    What’s the WordPress version is your site using?

    The latest version is 5.6. Maybe start with updating WordPress?

    #1660769
    Vladlenov

    Install WordPress 5.6.1

    #1661163
    Elvin
    Staff
    Customer Support

    Hi there,

    Can you temporarily disable ALL plugins to check if this still occurs? To check for any plugin issues.

    Are you using Yandex Metrica plugin? I’m not sure if it was updated to work for WordPress 5.6.

    The last known tested version for it was 5.5.3 as mentioned in its plugin page. https://wordpress.org/plugins/yandex-metrica/

    A wise man once said:
    "Have you cleared your cache?"

Viewing 4 posts - 1 through 4 (of 4 total)
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