[Resolved] Error installing latest GP Premium plugin

[morriscountynj]

Here’s what show’s up:

Downloading update from ***

Unpacking the update…

An error occurred while updating GP Premium: Could not copy file. gp-premium/addons/generate-disable-elements/languages/generate-disable-elements.mo

Any ideas?

[Tom]

Weird – second time I’ve seen this error. It’s just a language file, but I’ll have to look into it more.

Can you contact your hosting and make sure WordPress has permission to remove/create files on your server?

[morriscountynj]

this is installed on localhost. havent had a problem updating before…

[Tom]

Ok, I’ll look into this more today.

For now, you can update manually by deleting the plugin and re-uploading the new .zip.

Sorry for the inconvenience!

[dencom]

Same problem but with
Could not copy file. gp-premium/addons/generate-disable-elements/languages/generate-disable-elements-da_DK.mo
(note this file does not exist on my server)

On a Windows 2008 Server using IIS
All other updates, themes, plugins updated OK.
Doesn’t appear to be a rights issue.

[Tom]

This is a Windows hosting issue – looking into a fix. For now, you’ll have to update manually, or change over to Linux 😉

[Betsy]

I am also not able to install the plugin zip. I get this message:

The package could not be installed. No valid plugins were found.

[Tom]

Hi there,

Have you tried following the instructions here?: http://generatepress.com/knowledgebase/install-activate-addons/

Sounds like you may be trying to install the free theme as a plugin.

Let me know 🙂

[Betsy]

I don’t think I am. I already have the free theme running. I purchased the premium plugin successfully, and then went to “download” in the menu. It downloads generatepress.1.2.9.3.zip. If there is another place to download it, I am missing where that is.

Thanks.

[Betsy]

Ah. User error. My purchase never went through. (FWIW, on Chrome 42.0.2311.90, I got a “Stripe Token error” in checkout.)

Have successfully purchased, downloaded, and installed the correct file. Thanks.

[Tom]

Glad you got it sorted! 🙂

[Tom]

The issue with Windows hosting has been resolved 🙂

[Author]

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