[Resolved] Error in Mobile Version by using different Background-Picture-Profiles

Home Forums Support [Resolved] Error in Mobile Version by using different Background-Picture-Profiles

Home Forums Support Error in Mobile Version by using different Background-Picture-Profiles

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #2449828
    Jenny

    Can you have a look at this? πŸ™‚
    Maybe we can find the solution for this error?
    I just and only get this If I use advanced backgrounds.

    https://ibb.co/ZG23Q4H

    Thanks a lot,
    Jenny

    #2449852
    Fernando
    Customer Support

    Hi Jenny,

    Yes, we can take a look and assess what’s happening. What version of GenerateBlocks and GB Pro are you currently using?

    #2450274
    Jenny

    Thank you, Fernando πŸ™‚

    Wordpress: Version 6.1.1
    Generatepress: Version: 3.2.4
    Generate Blocks: Version 1.6.0
    Generate Blocks Pro: Version 1.4.0

    I havenΒ΄t got open Updates at the moment.

    #2450953
    Fernando
    Customer Support

    Hi Jenny,

    I see. Can you provide admin login credentials so we can take a closer look?

    Please use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    #2451291
    Jenny

    Shure – have a look at the private-field.
    You can find the issue on the “home”-page.

    Thank you πŸ™‚
    Jenny

    #2451893
    Ying
    Staff
    Customer Support

    You have an empty advanced background added, I removed it, the error should be gone πŸ™‚
    https://www.screencast.com/t/ySqO5T97G

    Let me know!

    #2455817
    Jenny

    Thank you Ying β€”Β 
    It’s gone πŸ™‚

    #2456431
    Ying
    Staff
    Customer Support

    Glad to hear that πŸ™‚

Viewing 8 posts - 1 through 8 (of 8 total)
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