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Error in Appearance > Widgets

5 replies · Started by anabella on September 20, 2021

Viewing posts 1–6 of 6

When I go to Appearance > Widgets > All I see is an error message. I am sending the details through the Private Information field.

Thanks

Hi there,

do you have any widgets in any of the widget areas ? And are you using the WP 5.8 Block Widgets ?

Hi David,

No, I don't think this website had any widgets in the widgets area.

Now, when I go to Appearance > Widgets > All I see is the error message (so I cannot see if there are any widgets)

I am using WordPress 5.8.1, which I'm guessing comes with the WP 5.8 Block Widgets by default?

would you mind providing us with temporary admin access so we can take a look ?
You can share the login details in the Private Information field

Unfortunately, I can't because of GDPR. Sorry.

What I needed to create was a Top Bar. And I realized that by going to Appearance > Customize > Widgets > I could create a Top Bar. So that's what I did.

Not the best solution because I still can't access the Widgets area itself, but it works for now. Not sure if GP is causing the issue, maybe it's some other plugin... hopefully the release of future updates will fix this.

Thanks a lot David!

No problem.
Let us know if you need to relook at the issue.

Glad to hear you got a working solution.

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