Archived topic
Error: I can see only the widget options
5 replies · Started by Hugedelay Ltd on January 28, 2017
Add-on is activated, licensing key is correct and options activated but when on site and trying to modify the typography, colors or backgrounds: Only thing I see is the widgets options and even it says they can't be modified.
Hi there,
Are you not seeing the customizer options?
https://docs.generatepress.com/article/finding-the-customizer/
It should look like this: https://s29.postimg.org/6d06kfx93/cus.jpg
Yes The customizer options are all missing except the widgets one. Even they are activated.
Customizer:
https://postimg.org/image/xrnuuhpgp/
Options:
https://postimg.org/image/dybr1sc2x/
Do you have any other plugins activated?
If yes can you try #1 on this page? https://docs.generatepress.com/article/debugging-tips/
If that doesn't work then can you try increasing the php limit?
https://docs.generatepress.com/article/increasing-php-memory-limit/
Let me know.
Yes the error came from another plugin, "Save Contact Form 7". When it was deactivated the GP Premium started to work properly.
Glad it's working.
