I recently create a new website. The first thing I have done is to install the theme GP and it work correctly.
Then, I added the plugin GP premium and I got an error 500 “internal servor error”.
As there is nothing else on the website, there’s no plug-in conflit or whatsoever. Can you help me out on that please ? How can I resolve this misconfiguration ?
yes I tried but it is hard when you do not have any technical background. I spent hours and did not manage to make the changes.
By any chance, could this bug be related to the fact I do not use cPanel ? That is the first time I use NOC, maybe you have recurring problem with them ?
You will need to speak with your host again, the 500 error is a very general server side error, their should be something in the error logs that provides more information on what the cause is.