[Support request] Error 500 in customizer

Home Forums Support [Support request] Error 500 in customizer

Home Forums Support Error 500 in customizer

  • This topic has 1 reply, 2 voices, and was last updated 5 years ago by Tom.
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  • #244148
    jonathan

    Hi Tom,

    Weird problem: On all my sites using GP Premium, the Customizer suddenly doesn’t work–goes to a 500 error. I’ve tried bumping up the memory to 128MB in WP-CONFIG, but no luck.

    The strangest thing is, I really haven’t done any updates lately on these. Seems the problem has come out of nowhere.

    I’m using GP Premium 1.2.91, Generate Press 1.3.06, and WordPress 4.6.1

    Thanks!

    #244150
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    That’s a very old version of the theme.

    Updating to the latest version should fix this.

    Let me know 🙂

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