Archived topic
Error 400 while importing from Gallery
5 replies · Started by Asghar on December 4, 2020
Hello,
We have been trying to install and use Generate Press premium on our dev environment for a news website. Since its a news website, the size of the website is big.
We are seeing a bug while importing the template from the gallery.
We don't understand why the 400 error occurs since the admin-ajax is not blocked.
The action 'generate_import_site_options_split' returns a 400 error code(see attached image).
Best regards,
Hi there,
Can you follow the further debugging tip here to see if can get a better understanding of the issue?
https://docs.generatepress.com/article/error-codes-importing/#further-debugging
Hello, we have exactly the same problem when importing demo content. Is there already a solution found for this issue? I purchased the premium service especially for the Read demo. We also have a big news site.
Hi there,
can you make sure that you disable: all Plugin / Server caches, CDNs or any other server side optimizers such as Redis. This is the main reason for the 400 error.
Hi David,
It worked after disabling Siteground caching. Thanks.
Regards,
Richard
Glad to hear that
