[Resolved] Error #400 when importing starter site

Home Forums Support Error #400 when importing starter site

  • This topic has 3 replies, 2 voices, and was last updated 5 months ago by Leo.
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  • Author
    Posts
  • #1254988
    Daniel

    Hi,

    We are getting this error when attempting to import the demo content and the whole site is not rendering properly. Additionally, we have tried to import a back-up of a working website from another host but the theme is not registering the ‘save homepage as static page’ & reverts to showing the posts page.

    Thanks

    Daniel

    P.S. I should mention we are using multi-site configuration.

    #1255247
    Leo
    Staff
    Customer Support

    Hi there,

    The 400 error is usually a server error regarding AJAX in your Dashboard. When you try the import and get the error, right click the page and click “Inspect”. Are there any red errors in the “Console” area?

    #1255279
    Daniel

    Hi,

    I managed to work around this by exporting a pre-existing site into new host and raised an escalated ticket with hosting provider re the #400. To fix the homepage display issue I updated the read settings in the back end to display the static homepage (as opposed to using the customiser)

    Regards,

    #1255421
    Leo
    Staff
    Customer Support

    Glad to hear it’s resolved 🙂

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