[Support request] Enabling Auto Updates

[Ash]

Somehow Automatic Updates(Enable auto-updates) is not available to GP.
But other themes have Auto Updates.

I tried to reinstall(delete and install) GP but no change.

[Ying]

Hi Ash,

Are we talking about the GP theme not the premium plugin?

If so, you should be enable auto updates at Appearance > Themes:
https://www.screencast.com/t/vAFEkOsi

[Ash]

It’s the theme.
Somehow I was not able to receive 3.1 update on a site.(doesn’t show up)
And I manually deleted it and added it from WP repo again.
Still Enable auto-updates isn’t shown.

[Ash]

I don’t see “Enable auto-updates.”
https://share.getcloudapp.com/4guPJbjr

On the other hand, it’s available to Astra theme.
https://share.getcloudapp.com/kpu6wo5g

[Ying]

Can you try disable all plugins and switch to parent theme to test?

[Ash]

It’s the same.

[Ash]

P.S.
Another site on the same server with mostly the same setup does not have this problem.
https://share.getcloudapp.com/GGu4rLDg

[Ash]

If you want to take a look directly, see the private information.

[Ash]

Somehow It shows up now…

[Ying]

That’s weird, but glad it works now 🙂

[Author]

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