[Resolved] Enable mobile header, can't upload icon

Home Forums Support [Resolved] Enable mobile header, can't upload icon

Home Forums Support Enable mobile header, can't upload icon

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  • #486250

    Hi Leo

    I’m still having issues in uploading an icon for the ‘Enable mobile header’.
    I’ve tried with different size pixels, smallest was 5×5 pixels and still don’t work.

    I downloaded screencast but have to pay, so I’m sticking with this this one.
    I’ve sent you the password via email. and sorry coming soon is still activated.

    Please click onto link to watch vid.

    Customer Support

    videos don’t really help us much.

    Did you click publish? and when you did, did it work on live site?

    If not then I’ll need access to your site again (only to view, not modify)


    Hi Leo.

    I enable mobile header and went live.
    No affect.
    I’ve sent details to you via email.
    Please kindly look at it.

    Customer Support

    Can you try increasing the menu item height with the mobile toggle on?


    Ok. Try and let you know.



    I’ve tried to adjust margins/padding in layout field with no luck.

    Below is the live image. What size should the logo be in the mobile menu?


    Customer Support

    The login and password you provided weren’t working.

    From your screenshot it looks like there is no mobile header logo (NOT navigation logo) uploaded: https://docs.generatepress.com/article/mobile-header/


    I’m sorry for the inconvenience.
    I’ve email you new login details.
    Under layout>header>mobile header logo
    That’s where I’ve been inserting favicon logo and adjusted various size but still no luck.

    Lead Developer
    Lead Developer

    I logged in and chose your uploaded image as the mobile header – it displays correctly: https://www.screencast.com/t/7CMw1Z52VV2Z

    Would you like me to publish? Or do you want to give it a shot?


    Hi Tom

    Thank you for answering my inquiry.
    If it’s not too inconvenient for you, are you able to video it while you publishing it.
    You can use screenshots or useloom.
    I just want to see how you did it,
    I’ve tried hundreds of time but always failed.


    It’s ok, it worked for me on Mac safari
    But I’m not sure where it didn’t work on morzilla or safari on iPhone.
    Do you have any theories?


    Hi Tom.

    Just wondering how do you change the burger menu?
    Cannot find option in the customizing field.
    And how do you make mobile menu bar a little transparent?

    Customer Support

    We highly recommend using your computer to edit your site instead of your phone.

    Can you open a separate topic for different issue so we can close this one?


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