[Support request] Elements not working in on Admin pages

[Michael]

I’m noticing a couple of bugs when I’m logged in as admin, but not when I’m logged out.

I’ve noticed two so far:

When looking at articles I’ve posted, the table of contents changes color for the active section. However, if I’m logged in, this doesn’t happen.

Similarly, the contact form doesn’t load up on the admin pages, but it does as long as I’m logged out.

I noticed these issues after the latest update.

[Ying]

if I’m logged in, this doesn’t happen.

Do you mean in the post/page editor? If so, yes, some of GP’s CSS is not loaded or overridden by WP’s default CSS in the editor.

We’ll try to fix it in next release.

Let me know if this is not the case.

[Michael]

The problem isn’t the post/page editor.

It happens when I’m looking at the live version of the page, but also logged in.

For example, here is a page where the contact form isn’t loading properly and I’m logged in, but if I log out, the form loads correctly: https://imgur.com/a/UqAWklf

[Leo]

This sounds like some sort of caching issue.

Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

Let me know 🙂

[Michael]

I’d prefer not to mess with the live site, so I moved everything over to my staging site, and I’m not able to recreate the issue in the staging area.

What could that mean?

[David]

Hi there,

for the live site could you share a link to the page with the issue ?
and is it possible to get a temporary admin login so i can see whats happening.

You can share login details in the Private Information area below.

[Author]

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