[Resolved] Elements > Header > Home Hero error

Home Forums Support Elements > Header > Home Hero error

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  • #1429969
    martin

    Hello,

    After recent updates, when I click to edit the Home Hero header element, it has errors, when I click to edit items it doesnt work, example if I click to change the the custom image, it just loads the top of the page. I shut off all unecessry plugins and it still persist. Any way to fix this, my header image of my website is now missing.

    Thanks for your help.

    #1429981
    Leo
    Staff
    Customer Support

    Hi there,

    That’s strange – haven’t had this issue reported.

    Can you send me the dashboard login to check?

    Please disable all plugins except GP Premium and any custom functions.

    You can send the dashboard access using Account Issue here:
    https://generatepress.com/contact/

    Please include the following information:
    – The URL of this topic.
    – Login URL.
    – Username and password.

    #1429999
    martin

    I figured it out, turns out my auto updates werent working, once I updated the issue went away. Sorry for the hassle, appreciate the speedy repsonse!

    #1430050
    Leo
    Staff
    Customer Support
Viewing 4 posts - 1 through 4 (of 4 total)
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