Archived topic

Elements / footer formatting changed overnight

5 replies · Started by Matt on November 3, 2022

Viewing posts 1–6 of 6

November 3, 2022 at 4:28 am #2399772

Hi there, when I look at my footer (elements) in the editor it looks fine but on the live site the formatting has changed. It has been fine then all of a sudden it changed overnight.

Thanks in advance

November 3, 2022 at 5:13 am #2399854

Hi there,

what is the issue and where can i see it ? Do you have a URL for a specific page i can check.

November 3, 2022 at 10:59 pm #2400931

Hi David, I've removed the elements footer for now but disclosed login details with this post so that support could see them.

Could you not see those details? Let me know happy to give access.

Also when I go into edit mode for the block footer, I can no longer see the display rules.

Thanks in advance

November 3, 2022 at 11:27 pm #2400943

Hi Matt,

Do you have a Staging site where you can re-publish the Block Element - Footer so we can see what's going on in the Front end?

We'll need to see the Element active to assess the issue.

November 4, 2022 at 1:06 am #2401037

Hi Fernando, I've enabled it on the live site so if you could get back to me as soon as so I can turn it back off?
https://www.settlementagreements.co.uk/

November 4, 2022 at 1:11 am #2401046

I see. Thank you!

Can you rebuild the structure and use GB Grid Blocks instead for the columns?

Reference: https://docs.generateblocks.com/article/grid-overview/

For the paragraphs in this Element, it may be good to use GB Headline Blocks as well.

Let us know how it goes.

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