Hi guys,
have a strange issue. We have staging and production version of the same site – https://neurolanguagecoachnetwork.com and https://stage.neurolanguagecoachnetwork.com
The sites are mirror images of each other, same plugins, same versions of everything – with the most recent wordpress (5.5).
On the staging site we are able to click Appearance > Elements > Add New Element and get the pop up that then allows us to choose hook before going into the editor.
On the production site, when we click Appearance > Elements > Add New Element – no pop up appears, we don’t get the chance to select hook and are taken immediately into a block editor which looks like a normal page/post editor. The links for Display Rules and Internal notes are at the bottom of the screen but they are not clickable.
I’m reluctant to start turning off plugins on the live site as we have members on there all the time – especially as the staging site has the exact same set up and we’re not getting the same issue.
Any thoughts on what the culprit might be?
Many thanks ๐