[Resolved] Elementor’s Woocommerce Archieve Products Element not editable using GP theme?

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  • #1349348
    Jim

    I’m using GP + GP Premium, WooCommerce and Elementor Pro, which has always played nice together. However, Elementor’s ‘Woocommerce Archieve Products’ element should allow me to call in products by specific category and then be able to style accordingly. What I’m seeing is a message saying ‘To change the Product Archive’s layout, go to Appearance > Customize.
    The appropriate WooCommerce settings are not available there and there seems no way of passing GP’s control back to Elementor that I can see?

    I could possibly use woocommerce shortcodes and style the shop page with CSS but that would defeat the point of using a page builder?

    I have tried disabling GP Premium and all plugins apart from Elementor but without success. I have screenshots available and a system info if required?

    Your help and advice would be much appreciated.

    Jim

    #1349395
    David
    Staff
    Customer Support

    Hi there,

    what happens if you temporarily switch to one of WP’s Twenty.. themes ? Does the issue persist ?

    #1349618
    Jim

    Hmm, the problem persists when I change the theme to 2020, clear the cache and even clear the WooCommerce customer session cache. Now I’m really confused?

    #1349625
    David
    Staff
    Customer Support

    You will need to ask Elementor for support as it seems the issue isn’t theme related. Sorry but i never use Elementor for Woo so have very little experience with it.

    #1349630
    Jim

    Ok, thanks David.

    #1349632
    David
    Staff
    Customer Support

    Let us know how you get on or if they fire anything back at the theme.

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