[Resolved] Elementor Theme Builder ACF Custom Post Type Print issue

Home Forums Support Elementor Theme Builder ACF Custom Post Type Print issue

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  • #1234468
    Mosche

    Dear Support,
    I’m working on a project and have bumped into the following issue.

    I use:
    – GP Premium
    – Elementor Pro
    – Advanced Custom Fields

    I have several custom post types that I’ve created.
    And I’ve extended Custom fields using Advanced Custom Fields

    I use Elementor Pro to create the single page and archive page templates.

    So far so good.

    Everything works “visually”. With that I mean, you can see all the components after using this method.
    I “see” all the values in the right place on single and archive pages.

    The issue is that I also have to print the CPT’s

    And this does not work.

    I get blank pages. And I also get the sense it’s trying to print tablet or mobile version.

    This is what I think is happening.

    Generally when I press print. [Because it does work normally on posts and pages.]
    It prints everything that’s in the “content” area.
    The part you normally write in, in the editor section.

    But for my project I don’t use those at all.
    All the fields are outside of the editor box.

    I’m surprize no one has brought up this issue before.
    I looked for an answer before posting this question.

    Anything I can do about it?
    Has this issue been raised before and I simply couldn’t find it.

    Please advize.

    Mosche

    #1234607
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    That’s strange, any chance you can link us to your site so we can take a look?

    Thanks!

    #1234612
    Mosche

    Hi Tom,

    What is the email where I can send you the login. To take a look. The site is still hidden from the public.
    A quick update.
    I used Elementor’s own hello world with the same result.

    So it’s likely something with Elementor.

    But you can take a look, and see for yourself.

    regards,

    Mosche

    #1234637
    Mosche

    Update.

    I found the culprit. I was using a plugin called.

    [Click to Print]

    Which appearantly does not work well with custom post types.
    I’ve contacted the developer to take a look and add that functionality.

    I’m marking this ticket as resolved as it is not a GP issue.

    Kind regards,

    Mosche

    #1235435
    Tom
    Lead Developer
    Lead Developer

    Glad you found the issue! 🙂

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