[Resolved] Elementor Starter Sites removed from GP Version 1.12.0-rc.3?

Home Forums Support [Resolved] Elementor Starter Sites removed from GP Version 1.12.0-rc.3?

Home Forums Support Elementor Starter Sites removed from GP Version 1.12.0-rc.3?

  • This topic has 7 replies, 3 voices, and was last updated 1 year ago by Leo.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #1464531
    Mark

    Sorry if this is a duplicate. It seemed like my last entry didn’t go through.

    A few days ago I was able to view some starter sites using GP Version 1.12.0-rc.3.

    Today, I only see the “None” and the Beaver Builder based sites.

    Have the Elementor ones been removed?

    Thanks

    #1464546
    Elvin
    Staff
    Customer Support

    Hi,

    Have the Elementor ones been removed?

    It should still be there. The most recent update was only related to languages.

    Did you make any changes to the site since the last time you saw the Elementor starter sites?
    Ex: installed plugins, reverting back to older GP premium versions and reinstalling rc.3, etc.

    A wise man once said:
    "Have you cleared your cache?"

    #1464562
    Mark

    No, in fact I just created a new site, installed the GeneratePress theme, and uploaded and installed 1.12 (beta), but only β€œnone” and BB showed up in the category filter. last week, Elementor showed up as well. Maybe you could check it on your end.

    Thanks,

    Mark

    #1464566
    Leo
    Staff
    Customer Support

    Can you confirm that you are using GPP 1.12.0 – rc.3?

    Just confirmed that it worked on my end:
    https://www.screencast.com/t/DfE7Ej1S

    If this still doesn’t help, can you provide the login info for us to take a look?

    Thanks πŸ™‚

    #1464610
    Mark

    Hi Leo,

    Thanks for getting back. I am using the beta version as you suggested a week or so ago. Here is a dropbox link to view the screenshot of the entry in my installed plugins: https://www.dropbox.com/s/rd8sxmazu8uld65/Screen%20Shot%202020-09-29%20at%2010.58.57%20PM.png?dl=0

    Is there some other way to attach files to this thread?

    Thanks,

    Mark

    #1464623
    Leo
    Staff
    Customer Support

    That’s strange indeed.

    Can you do a couple of tests for me:

    – Disable all of your caching plugins or server cache you might be using.

    – Click Refresh Sites at the bottom of the page:
    https://www.screencast.com/t/ulxfB53mY

    Does that help at all? If not any chance you can provide us with the dashboard info using the private info box?

    Thanks πŸ™‚

    #1465184
    Mark

    Hi Leo,

    Thanks for getting back to me. I clicked “Refresh Sites” and the Elementor sites are back in the category filter! As you noted, it may also have something to do with caching. Locally I use “DesktopServer” to create my development sites. Maybe there is something in there that is causing caching or not allowing the Elementor entry to show up in the filter, but usually if I create a new local site and install GP beta, it works. Mysterious to me as well.

    Mark

    #1465536
    Leo
    Staff
    Customer Support

    Glad to hear it’s working πŸ™‚

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.