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[Resolved] Element – block

Home Forums Support [Resolved] Element – block

Home Forums Support Element – block

Viewing 15 posts - 16 through 30 (of 38 total)
  • Author
    Posts
  • #2526747
    adriana_angarita

    Yes

    Is it maybe because I selected dynamic options in the title?

    #2526748
    Fernando
    Customer Support

    You added a Code Block as opposed to a Custom HTML Block. Replace the Code Block with a Custom HTML Block.

    #2526755
    adriana_angarita

    You are a genius; thank you for your patience. I’m going to save this conversation.
    You are a ray of sunshine. All the best.

    Sincerely,

    Adriana

    #2526756
    Fernando
    Customer Support

    You’re welcome, Adriana!

    #2526765
    adriana_angarita

    One last question. The video is colourless but is the reality the mountains are green, and the sky is blue. By any change do you know what happened?

    #2526768
    adriana_angarita

    Here is the link to the video, an external one

    #2526769
    Fernando
    Customer Support

    Viewing the site, the video is colored from my end.

    What device and browser are you using? It might be related to that.

    Also, do you have colored versions of the webm and ogv files as well?

    #2526771
    adriana_angarita

    I found the internal too.

    #2526772
    adriana_angarita

    No, I only have mp4

    I am using google chrome

    #2526782
    adriana_angarita

    I tried to access the page using microsoft edge and it does not load the video.
    Google Chrome loads it, but it looks pale, not like the youtube one.

    #2526783
    adriana_angarita

    In Mozilla I cannot see the video.

    #2526813
    Fernando
    Customer Support

    I see. Try uploading an ogv and webm version as well first. There are free converters online that you may use.

    On my end, it’s colored.

    #2527019
    adriana_angarita

    hi Fernando,

    Sorry, I had to sleep. I have to work.

    I tried both options, and no, all the time, it is as if the image is semi-transparent and absorbs the white background. So the video has a pale colour.

    The original video is a sunny blue sky. You can compare with this video.

    https://youtu.be/OuYHVUDsP5w

    #2527094
    David
    Staff
    Customer Support

    Hi there,

    where can i see this on your site ?

    #2527121
    adriana_angarita

    Hi David

    Here is the link

Viewing 15 posts - 16 through 30 (of 38 total)
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