Editor visual

Hi Cristina,

Can I get you to try #1 on the page below first?
https://docs.generatepress.com/article/debugging-tips/

Let us know.

I already tried on that page and the visual editor is not fixed.

Ya he entrado en esa página y el problema sigue existiendo. El editor visual no funciona para ninguna de mis páginas hechas con generatepress

Are you able to provide access to your site so we can take a look?
You can send it through https://generatepress.com/contact/.

How can I send them access? I do not see it as in the url https://generatepress.com/contact/

You can use the Account Issue form. Just mention this topic :)

Hi there,

I'm seeing this error in developer tools:

Failed to load resource: the server responded with a status of 500 (Internal Server Error) wp-includes/js/tinymce/wp-tinymce.php

This is preventing TinyMCE (the visual editor) from loading.

Usually 500 errors are server setting related. Can you report the error to your hosting and see if they have any ideas?

Muchísimas gracias. Ya está arreglado

You're welcome :)