- This topic has 8 replies, 3 voices, and was last updated 5 years, 4 months ago by
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Posts
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Buenas noches
Desde ayer no puedo entrar en el editor visual en ninguna de mis páginas hechas con su plantilla.
Customer Support
Hi Cristina,
Can I get you to try #1 on the page below first?
https://docs.generatepress.com/article/debugging-tips/Let us know.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/I already tried on that page and the visual editor is not fixed.
Ya he entrado en esa página y el problema sigue existiendo. El editor visual no funciona para ninguna de mis páginas hechas con generatepress
Are you able to provide access to your site so we can take a look?
You can send it through https://generatepress.com/contact/.Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/How can I send them access? I do not see it as in the url https://generatepress.com/contact/
You can use the Account Issue form. Just mention this topic 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/Lead Developer
Hi there,
I’m seeing this error in developer tools:
Failed to load resource: the server responded with a status of 500 (Internal Server Error) wp-includes/js/tinymce/wp-tinymce.phpThis is preventing TinyMCE (the visual editor) from loading.
Usually 500 errors are server setting related. Can you report the error to your hosting and see if they have any ideas?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-developmentMuchísimas gracias. Ya está arreglado
You’re welcome 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development
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