[Support request] Editor In WordPress Not Showing

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #1457487
    Lisa

    When I go to edit a post, the edit functions all appear not to be loading.
    I can see some outlines but not what the buttons are.
    I deactivated all plugins and it did not resolve.

    #1457664
    Leo
    Staff
    Customer Support

    Hi there,

    The editor should be all handled by WordPress itself so let’s make sure it’s not a WordPress issue first.

    Can you activate a twenty series WP theme to test if the issue exists there as well?

    Let me know πŸ™‚

    #1457690
    Lisa

    Thanks Leo.
    When I activated the Twenty Theme the issue was the same.
    What steps do you suggest I take next?

    #1457723
    Leo
    Staff
    Customer Support

    That’s super strange – I haven’t heard this issue before.

    Can you test a different browser and see if that helps?

    Another thing you can try is to reinstall WordPress.

    Might be good if you can open a support topic with WordPress as well.

    #1458498
    Lisa

    Thank you, I’ve tried in Chrome and Safari — no success.
    I’ll try to reinstall WordPress.
    I see similar topics discussed in WP support forums with little success in fixing.

    #1458683
    Leo
    Staff
    Customer Support

    Would definitely be good to open a topic with them.

    Also make sure you are using the latest WordPress version as well πŸ™‚

Viewing 6 posts - 1 through 6 (of 6 total)
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