- This topic has 9 replies, 2 voices, and was last updated 5 years, 4 months ago by
David.
-
AuthorPosts
-
November 23, 2020 at 4:45 am #1542130
Kim
Hi,
I have uploaded gallery images but they’re not displaying. Instead, it is duplicating the main product image 3/4 times underneath. Product page: https://54.36.166.123/~nordichi/product/large-rare-breed-white-nordic-reindeer-hide-rug-2/
I have tried flushing the cache in the WooCommerce settings.
What else can I try?
Thanks for your help.
KimNovember 23, 2020 at 5:38 am #1542172David
StaffCustomer SupportHi there,
it looks like you imported the Niche site from the library which uses some Hook Elements and Custom CSS to display a Stacked gallery instead of the standard carousel. To disable that requires two steps.
First remove the Hook elements explained here:
https://generatepress.com/forums/topic/woocommerce-product-gallery-falls-apart/#post-1440276
Then remove the Customizer > Additional CSS explained here:
https://generatepress.com/forums/topic/woocommerce-product-gallery-falls-apart/#post-1439933
November 23, 2020 at 5:55 am #1542188Kim
Hi David, thanks for your prompt response. I haven’t used the Niche site though so the elements list is empty.
I’ve used the standard GP theme with Woo.
Thanks
KimNovember 23, 2020 at 6:41 am #1542270David
StaffCustomer SupportHmmm… odd – can you try temporarily disabling all other plugins aside from GP Premium and Woocommerce to see if there is a conflict.
November 23, 2020 at 7:11 am #1542531Kim
Ahh you know you’re right. I had a plugin called Snippets that allowed me to add additional PHP code. I used it to turn off the image zoom on Woocommerce and to add a google font.
Whilst I’ve deactivated this, what can I use instead?
November 23, 2020 at 7:19 am #1542547David
StaffCustomer SupportTom provides a snippet here to remove the zoom option:
https://generatepress.com/forums/topic/remove-zoom-effect-on-woocommerce-product-image/#post-357129
Is that different to the one you used ?
November 23, 2020 at 7:26 am #1542561Kim
I have the snippet – just not sure where to add it?
November 23, 2020 at 7:33 am #1542571David
StaffCustomer SupportThat snippet should work fine when added to the Code Snippets plugin.
November 23, 2020 at 7:35 am #1542574Kim
Ahh gotcha – sorry hadn’t twigged the snippet was wrong, thought it was the actual plugin! (duh) All sorted and fixed now. Thanks for all your help 🙂
November 23, 2020 at 7:55 am #1542607David
StaffCustomer SupportGlad to be of help 🙂
-
AuthorPosts
- You must be logged in to reply to this topic.