[Support request] Duplicate arrow for displaying sub-menu

[Ng]

Hello,

I have an issue with the plugin GP premium.

I see on my website a duplicate arrow for displaying the sub-menu. I tried deactivating all plugins, keeping only the generate press theme and the plugin GP premium, but the issue still occurs.

If the images above are not displayed, links are below:
https://ibb.co/Y8kw21k
https://ibb.co/gwqJYCN
https://ibb.co/RCQyRzr

[Elvin]

Hi there,

I’ve checked the site in question and I didn’t see the duplicate down chevron icon on the menu items as shown here on my end –
https://share.getcloudapp.com/JruxO9lw
https://share.getcloudapp.com/NQuYNGEw
https://share.getcloudapp.com/DOuB47Wl

Have you sorted it out?

[Ng]

Hello Elvin,

Thank you for looking into this.

Unfortunately, the issue still occurs on my end. Are you kind to try again and maybe in other browsers, too?

Kind regards,

[Elvin]

I’ve checked on Microsoft Edge and Mozilla Firefox as well. They look the same.

Can you try clearing your browser’s cache? and try checking on another device if its still the case?

[Ng]

Hi Elvin,

Thank you so much for looking into it.

I’ve checked in 4 different browsers, all of them are displaying the duplicate arrow: https://www.loom.com/share/d567155e093e4845b292e98f2f04b0d6.

Please see attached video.

Best,

[David]

Hi there,

that is very weird… you may want to check for Plugin conflicts.
In the meantime you can add some CSS to hide the second toggle:

.dropdown-menu-toggle + .dropdown-menu-toggle {
    display: none;
}

[Ng]

Hello David,

Thank you for the temporary solution.

I already checked that, and the second arrow is still displayed when are active only Generate press theme and GP premium plugin. If I deactivate the GP premium plugin, the second arrow is not appearing anymore.

Best,

[David]

It sounds like a caching issue somewhere as their shouldn’t be two of them in the HTML.
Do you have a server level page caching that could be cleared?

[Author]

Posts